Sometimes it seems like anyone who obtains even a little bit of computer knowledge has some sort of unwritten obligation to help everyone he knows with their computers. Like most of these users, you've probably found yourself being asked to fix a friend's computer, and perhaps even multiple times. That sometimes means repeated trips to that home to gain access to their system. You can avoid all of that complexity by using one of the various remote PC assistance offerings on the market today.

Fixing someone's computer is usually not a problem when you're already there. Sadly, though, that's usually not the case. As a result, there are certainly going to be times when you just wish that you could manage a friend's computer problems from home. There are software programs that allow that access, but you need to know which of the many available features you should be considering before you choose a single program.

Obviously, price is a major concern. There are different program at different price ranges, and most paid software programs have all the bells and whistles you could ever need as a professional troubleshooter. Still, if you're not in that industry, there's no need to pay anything. That's because there are many free software programs that can accomplish your goals. Windows even has remote capability built into its software.

Ease of installation is critical as well. After all, when you're helping someone with little knowledge of computers, there's a good chance that person may struggle if he or she has to download or otherwise install new software. Where installation is concerned, the simpler it is, the better. Alternatively, you can always set up off-site access in advance if you anticipate the need for this type of troubleshooting.

As commonplace as Windows is these days, people sometimes forget that there are many users operating from Linux or Mac systems. You should look for a software program that can enable access for computers using different operating systems.

Some programs allow you to set up a permanent portal to the other user's system, which can be a tremendous aid if you are the person with primary responsibility for maintaining that computer. Most users don't require this option, but it can be a handy tool to have if you have someone who really struggles with computers.

In most instances, however, a temporary secure access program is a better option. Most people are hesitant to use programs that they see as creating vulnerabilities in their own system, for obvious reasons. Temporary sessions are generally viewed as safer than permanent portals. And since people who are unfamiliar with computers often have a certain degree of paranoia about security, it's important to offer them that peace of mind.

So, if you're the type who likes being called over to fix other people's computers whenever something goes wrong, then you probably already have everything you need. To free yourself from those travel requirements, however, choose a good off-site access program to handle those pesky troubleshooting tasks.