As the complexity of communications increases for businesses, the number of critical areas in hardware and software also increases. Failure in any of these resources could result in costly downtime. There are many tools available to IT managers to help them locate likely problem areas and to keep everything working as it should. Integrated management tools like those available from a Manageengine distributor can streamline the whole process.

service desk plus is a suite of applications aimed at monitoring and reporting on key areas within the IT infrastructure. The programs monitor not just computer performance, but also check switches, routers, printers, UPSs and other hardware.

Its capabilities extend beyond the confines of the business itself. There is software available to check the availability of web servers, and their response times. The majority of businesses have their websites hosted on third party hardware. It is possible that a website could be down without the company that owns it being aware of the problem. Problems like these can be identified by monitoring the web logs available from the host, but only after the event has occurred.

Even though every professional hosting service will have comprehensive monitoring systems running internally, and problems are usually resolved very quickly, in some situations the hosting service can be unaware of problems that have brought a client site down. This could happen when the client uploads new software programs to the server and they turn out to be faulty.

This type of error is quite commonplace, and most surfers will have experienced occasions when the web page they want displays computer codes like PHP commands instead of text and images. The major issue with this type of problem is that the host will not know about it, because bad software will not trigger an error on the host system, and consequently the host cannot inform the client there is a problem.

This type of problem should really be eliminated through a business's quality control and testing procedures, or by those of its web developers, before new code is placed on the server, but these errors do occur. This sort of problem can, on rare occasions, be the result of software that has been uploaded not by the company, but by hackers who have compromised the security system.

Having a monitoring tool that provides round the clock checks will prevent problems like these from becoming serious. Application and system performance are also important, and monitoring tools can be invaluable in checking this. Surfers can experience slow page load times when a web server is working near its maximum capacity. Again, this would not generate an error on standard system logs.

There are many other tasks that a Managengine distributor can demonstrate with this software. One of the packages available is a password manager tool that makes this critical area of business more efficient and secure.

The application creates a centralized vault for password management, and the vault has been proved robust enough to pass countless penetration tests. The tool allows users to access multiple applications and data, or let applications communicate with each other without having to use hard coded passwords, thanks to the centralized vault system. This tool gives systems managers total control over what areas can be accessed by whom. It makes is very simple to assign user privileges.

Manageengine is certainly an impressive resource for busy IT managers. To learn more about the capabilities of the product, you can get in touch with a Manageengine distributor.