When you first start a business you will be thinking of many things that are all exciting. However one of the points you may over look till the last minute is how you are going to effectively communicate with your clients and customers. This is going to be key to the success of your business so this article is a must read!

Effective communication is only possible when you have a phone provider that knows what they are doing, charges the right amount and can provide a reliable service. Below are the most important points to consider when choosing a new phone provider for your business.

1. Look at several cost options. Many companies will move prices if you are not what they want so shop around and compare.

2. SLE - Service Level Agreement, exactly what is the company promising to deliver?

3. Reliability - are they reliable and do they tell you how much downtime to expect.

4. Speak with their current clients, don't let them choose who you speak with just be cheeky and call one up.

5. Location is important, you should really be using a company in your own country because if you get a problem then you can easily deal with it!

6. You need to establish if you will be providing your own equipment or will the company be giving you the phone equipment.

7. Not all companies have the same contract length and many are now doing some very good rolling monthly deals, however you will get discounts for keeping yourself int he contract for longer periods.

It can be hard starting out in business and choosing the right providers however the phone service you choose has to be good. Recent studies show that a massive number of businesses go bust because they recently spent an amount of time without their phone service.