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Ratnarao
By 2017, the Enterprise Softphone market is predicted to reach a value of over $200 million and account for nearly 3 million units in volume sales. An immense figure indeed, which has been powered and pushed forward solely by the ever growing pervasiveness of Voip networks.
For anyone not in the know, don't let the name confuse you. A 'Softphone' rarely resembles a phone at all, per se, but rather a piece of software/ computer application that enables users to make calls directly from their computer - in effect turning their computer or laptop into a telephone.
Softphones can take a myriad of different forms, with communications being directed through either a headset and microphone arrangement or a special USB phone (which looks like a standard phone but plugs into the - you guessed it - USB port of a computer) in order to mimic the function and looks of an actual telephone.
And while still a long way off from the dizzy heights of mobile and desktop phones, there are certain areas where Softphones are kind, such as in the often overlooked and regularly undervalued enterprise workspace.
The enterprise workspace includes call centres - an area where Softphone rise is nothing short of phenomenal - where the advantages offered, such as the opportunity to remove all wired hardware requirements along with drastically increasing mobility, are just too great to overlook.
The other main area of growth is the ever increasing number of mobile workers and the need for companies to keep in touch with them wherever they are in the world at all times. Because of the advantages offered by Voip, any employee with a Softphone can gain instant access to HQ at anytime via any broadband connection.
Although the USA is currently (according to the latest published findings) the largest Softphone market, its growth has slowed of late, and the fastest growing market is now that of Asia-Pacific, accounting for the fastest growth rate in both volume sales and revenue.
But all of this is by the by as the majority of consumers and businesses much prefer the use of a more conventional looking and operating phone upon which to conduct their business. And regardless of what your phone based preferences may be, remember that without a good quality service provider, everything else is irrelevant.
For anyone not in the know, don't let the name confuse you. A 'Softphone' rarely resembles a phone at all, per se, but rather a piece of software/ computer application that enables users to make calls directly from their computer - in effect turning their computer or laptop into a telephone.
Softphones can take a myriad of different forms, with communications being directed through either a headset and microphone arrangement or a special USB phone (which looks like a standard phone but plugs into the - you guessed it - USB port of a computer) in order to mimic the function and looks of an actual telephone.
And while still a long way off from the dizzy heights of mobile and desktop phones, there are certain areas where Softphones are kind, such as in the often overlooked and regularly undervalued enterprise workspace.
The enterprise workspace includes call centres - an area where Softphone rise is nothing short of phenomenal - where the advantages offered, such as the opportunity to remove all wired hardware requirements along with drastically increasing mobility, are just too great to overlook.
The other main area of growth is the ever increasing number of mobile workers and the need for companies to keep in touch with them wherever they are in the world at all times. Because of the advantages offered by Voip, any employee with a Softphone can gain instant access to HQ at anytime via any broadband connection.
Although the USA is currently (according to the latest published findings) the largest Softphone market, its growth has slowed of late, and the fastest growing market is now that of Asia-Pacific, accounting for the fastest growth rate in both volume sales and revenue.
But all of this is by the by as the majority of consumers and businesses much prefer the use of a more conventional looking and operating phone upon which to conduct their business. And regardless of what your phone based preferences may be, remember that without a good quality service provider, everything else is irrelevant.
About the Author:
Saul Saresi writes regularly about the world of Voip practices and technology business voip More information about Voip can be found on his site Voipdito voip for business
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