A small office phone system is an incredibly important component of most small businesses. When a business office is extremely small, there are typically very few employees working to complete task, which often leaves a lot of individual work for each person that must be done on time. There are often businesses that keep just a single employee in their offices, which leads to an even greater problem of the employee having way to much work to do in a short amount of time.

For offices such as these, a really great solution for increasing productivity and reducing the workload of the few employees that are working is to obtain a small office phone system that works on VoIP. The main difference between standard phone service and VoIP service is that this service is delivered over the Internet like its name suggests. However, it is not the delivery over an Internet connection that makes this type of phone service increase the productivity of an office.

The success of a small office phone system that is based on VoIP will be due to the features that typically come with these kinds of phone services. The feature that is most significant in these phone systems is the integration of the many forms of communication into a single spot. So what this means is that you log on to an Internet location to view all emails, voicemails, and faxes that have been sent to your office.

The method that voicemails are delivered is also an important part of the system because it will do more than just provide an audio file to which your employees should listen. Voicemails are transcribed using voice recognition software and are sent to employees in a document as well for rapid retrieval. This integrated delivery and transcription of voicemails allow your employees to respond to customers more rapidly and more efficiently than ever before.

When you have a small business telephone service that works in this way, it guarantees that you always have someone at your office to handle business calls. This type of phone system basically puts a twenty four hour per day worker in your office every day of the week to watch your business communications. This type of phone system also helps to manage communication during the day when your employees have to be separated from their desk or phone. The same electronic attendant that is there during the day does not stop working for you at night and continues to organize your communications to prepare them for your employees that will arrive the next day.