Inmates phone services

By Edward Woo


Pay-Tel is an organization that provides an inmate phone system service. The rates are better than the local company call rates as they offer discounts for a family connection prepaid account which makes it a good inmate phone system. This is located in the southeastern part of the United States. This service is now available in various parts of the US such as Virginia, South and North Carolina, Alabama, Florida, Georgia, and Tennessee. An online interface is provided on its website so that families and the friends of the inmate can make use of the services.

Pay-Tel also provides many other services such as checking out your balance, making and processing payments, refunds, setting up your account and if you so desire blocking or unblocking of your account. Their customer service gives help to the families in case of any problems.

Inmates of confinement institutions can make use of this inmate phone system for various reasons. If the inmate has crossed his bill limit on collect calls provided by the local phone company he can turn to Pay-Tel. Many local telephone organizations do not provide collect call facilities for inmates and his number may have even been blocked by them. In this case, too, Pay-Tel can be a solution. Every collect call is provided with a discount and the prisoners can easily manage their account and budget it by this inmate phone system.

Only if the calls have been definitely accepted by the party at the other end, the billing is done. All the calls being made from the correctional institute are announced along with the details of the caller, his name and so on. The receiver must accept the call and only then the billing starts. For collect calls, the caller can even hear the amount that he has been charged.

A Family Connection Plan is another service offered to the families and this is a prepaid type which offers very good rates when compared to the local company rates. Various discounts are offered on this and this makes it a very good option for an inmate phone system. The discount varies with the type of prepaid plan. Family members can also avail of a Direct Bill Account along with a processing fee wherein they have to apply for a credit and if the person is given the green signal from Beacon Credit Score then he can keep calling till the limit of the credit is reached. MasterCard, Debit cards, Visa, Money orders, or checks are accepted but the minimum amount must be $25.




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